DMV411.net is a privately owned website that is not owned or operated by any state government agency.

 

Understanding Your Credit Card Charge

Who are we?

Our goal is to prepare people for their upcoming DMV request, such as a driver license renewal, replacement, change of address, change of name or new license application. We offer a product called the Driver License Guide, which is a downloadable electronic pdf file, that contains all of the necessary instructions and forms (if required by your state).

I don't recognize the DMV411.net charge on my bill.

Were you (or a family member) recently looking to renew, apply, replace or change your driver's license?

Is it possible that someone that you know, such as a spouse, relative or child, visited our website and placed the order?

If you still don't recognize the charge, you may click here for a refund.

I am not satisfied with your product and would like a refund. What should I do?

We offer a 90 day 100% money back guarantee. Click here for a refund.

Upon receiving your message, our customer service agents will process your refund. It usually takes up to five (5) business days for the charge to reflect on your account. Or in rare cases, up to seven (7) days.